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Frequently Asked Questions

Why choose Bins & Boxes?

One thing that really sets Bins & Boxes apart is our way of adapting to your personal style or aesthetic. We don't take a one style fits all method to the organizing materials we bring into your home or business. We think it is important that your new organization systems fit seamlessly into your space. Have a very modern home? We will make your organizing system match that esthetic. How about farmhouse style, or industrial? You name it and we can make it organized and beautiful.

What is your service area?

Bins & Boxes primary service area is Lake Oswego and Tigard Oregon (97034, 97035,97223, 97224 & 97281). No travel fees are applied with the listed zip codes. We will take on projects all around the greater Portland area including, Oregon City, West Linn, Beaverton, Hillsboro, Tualatin, Sherwood, and Newberg. Pending availability we are happy to travel anywhere you want to send us. Any project 15+ miles out of the Lake Oswego area are subject to additional fees.

When do I pay for my project and what payment methods do we accept?

Project packages are purchased and paid in full before your project begins. The packages are non-refundable, however you may use your sessions however you like and they do not expire. The total cost of project supplies are due within 24 hours of the completion of the project. Bins & Boxes excepts cash and all major credit cards.

How long should I expect my project to take?

The length of a project can vary due to many different factors including the size of the project, the overall design goal, the speed at which clients choose to make decisions on the project, and scheduling availability. We can begin to estimate the timeline of your project during our planning and design session, however after diving into our first organizing sessions and beginning to declutter and learn how fast decisions can be made we will be able to better provide you with an accurate timeline.

Can Bins & Boxes work with clients on an ongoing basis?

Yes of course! Sometimes it is more than just one space in your home that you are wanting to organize, it may be multiple rooms, or your whole house! Large projects take time and we work with our clients to help them move at a pace that works with their busy life. We can work on an ongoing basis to build a whole new organized home so that you can remove clutter and stress from your home. As needed we can update your space or give it a refresh.

Will I need to get rid of stuff?

We have found that using our method helps people discover what they truly have in their space and what items they really love. In following our organizing process it is likely we will discover items that you no longer want or need, which will then get recycled, donated, or trashed. Bins & Boxes wants to help you eliminate disorganization in your life which sometimes means learning to downsize or minimize the items in your space. We will work together to find the best system for you but most importantly try and make it sustainable for your life. This can sometimes means learning to live a more simplistic lifestyle. That being said at no time are you required to get rid of anything if you do not choose. Any items that will be recycled, donated, or trashed will be approved by you.

What should I do to prepare for Bins & Boxes planning and design visit?

Nothing! We want to see your space in its natural state and how it functions currently. This can help us determine what systems may already be working for you and what we can do to help change your organizing systems to make it more tailored to you and your lifestyle.

Does Bins & Boxes keep their work confidential?

Absolutely. One of the most important core values of Bins & Boxes LLC is to maintain client and project confidentiality. Your privacy is of the utmost importance to us.

Do I need to plan to be there during organizing sessions?

The simple answer is no, you do not need to be there during the organizing sessions. Most of our clients are busy professionals who have hired us to make their life more organized and efficient. During your busy day you can hand your keys over to Bins & Boxes and come home to a beautifully organized space.
If you’d like to be there, you are absolutely more than welcome! Our clients who work along side us are often able to better maintain their space and learn how to make important decluttering decisions.

Regardless of which route you choose, all of our clients have full control over what stays and what goes. At the final organizing session of every project we will need our clients to make final decisions on items being removed, as well as, approval of any items brought into your space before final payment.

What do you charge for your services?

Our organizing services are booked in packages that include all aspects of the organizing project process. The packages are made up of 4hr sessions which you can schedule however you would like. The other cost to factor into a project is the cost of supplies. This price will depend on your overall goal of the project. If you are looking for that photo perfect and instagram worthy organized space, then cost of supplies may be higher. If you are not that person and would prefer for us to utilize as much of the organizing supplies you may already own, we can do that too. If your goals fall somewhere in the middle, we can find a happy medium that you are sure to love. During the planning and design session we will discuss your price range for supplies and give you an idea of what we can accomplish while staying within your price range. As an example, supply costs for organizing a master closet can range between $500-$1,200. To see specific details regarding packages click here to be directed to our pricing information page.

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